BPSWatch received the following letter from a counselling psychologist and BPS member. The letter is signed but published anonymously.
I am no expert in Change programmes, but I have some common sense observations and questions. Does anyone outside the BPS SMT know the answers to any of the questions?
1. So … “The objective of the Change Programme is to deliver the scope agreed by the Board of Trustees at their meeting in June 2019, on time and within budget.” This is a completely useless response when what the Board of Trustees decided in that meeting is kept secret. It is highly disrespectful to members.
2. Have the consultants being used for the change programme changed? If so when did that happen? For what reason? And who made the decision to use the first and then switch to the second?
3. There is a rumour that someone on the BPS SMT has a social relationship with the CEO of Social Kinetic. Is that true? If so, was this considered as a potential conflict of interest in the appointment?
4. Did the BPS seek advice from their own expert Occupational Psychologists on the Change Programme?
5. What was the procurement process?
6. What is the vision for the change programme?
7. What are the specific objectives?
8. What are the outcome measures for each objective?
9. How were the objectives going to be achieved?
10. What is the oversight management plan?
11. How would progress be communicated to the SMT, Trustees and Members?
12. How were those involved assessed for their competence to deliver the programme?
13. What was the plan to monitor change communication effectiveness?
14. Is progress so far considered good value?
15. Why is there not a document available for members explaining all this?
The best change that I can think of right now would be to have transparency, and open, clear communication from the BPS.